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- All returns and exchanges require approval.
- Please make sure the item is returned to Stephanie Gottlieb within 10 business days of the delivery date.
- After 10 business days, and within 21, merchandise is available for exchange or store credit.
- Merchandise should be returned in its original condition with the original Stephanie Gottlieb box and pouch and delivery package with proof of purchase.
- Engraved or embossed products, custom, or personalized products are FINAL SALE and cannot be returned for store credit, refunded, or exchanged. This includes all jewelry with initials or lettering.
- Gift card purchases cannot be refunded.
- Shipping fees are non-refundable.
- Please allow 7-10 business days for your return to be processed and credited to the original form of payment.
- Merchandise showing signs of wear, resizing, or damage in any way will not be accepted and will be returned to the sender.