Skip to content

Cart

Your cart is empty

Jewelry Repairs & Resizing Services

Jewelry, by nature, is delicate. We are happy to repair an item purchased on stephaniegottlieb.com, at no charge to you, within the first 120 days of receipt of purchase. Repairs needed after 120 days or deemed to be caused by misuse will incur repair and shipping fees at the customer's expense. Pricing for repairs varies depending on style and typically starts at $30, plus shipping.

  • Our repair warranty does not cover damage due to normal wear and tear, including scratches, tarnishing, or fading of metals and gemstones or damage due to exposure to chemicals or water.
  • Repairs requiring international shipping will be charged for two-way shipping.
  • Many (but not all) of our rings can be resized. Pricing for ring resizing varies depending on style and typically starts at $60. The requested ring resizing and shipping will be at the customer's expense.
  • This policy only applies to purchases made at stephaniegottlieb.com. We cannot accept responsibility for items repaired by any other jeweler. Any and all warranties of the piece will be considered void if another jeweler has worked on a Stephanie Gottlieb design.

Jewelry is designed to be worn, but everyday wear can occasionally require repair. Our jewelry repairs and resizing services ensure your SG pieces stay as brilliant and secure as the day you got them. Whether you need a ring adjusted or a clasp repaired, our team will assess, restore, and return your jewelry with care and precision. If you’re unsure what’s possible, reach out with a photo and we’ll guide you from there.

To request a repair or resize, please fill out the form below.

Submit Your Request

Fill out our Repairs & Adjustments form or email info@stephaniegottlieb.com and we will get back to you within 24 hours. We are available Monday through Friday, 10am to 5pm, excluding holidays.

Jewelry Repairs & Resizing

Frequently Asked Questions